Gaya APA
Windasuri, Heria, Susanti, Hyacintha. (2016).
Excellent service: the secret of building a service organization .
Jakarta:
Gramedia Pustaka Utama.
Gaya Chicago
Windasuri, Heria, Susanti, Hyacintha.
Excellent service: the secret of building a service organization.
Jakarta:
Gramedia Pustaka Utama,
2016.
Text.
Gaya MLA
Windasuri, Heria, Susanti, Hyacintha.
Excellent service: the secret of building a service organization.
Jakarta:
Gramedia Pustaka Utama,
2016.
Text.
Gaya Turabian
Windasuri, Heria, Susanti, Hyacintha.
Excellent service: the secret of building a service organization.
Jakarta:
Gramedia Pustaka Utama,
2016.
Print.